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Last Updated: November 24,2025
Company Name: Stony Plain Worm Castings (“we,” “us,” “our”)
Website: www.stonywormcastings.com

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with us:

• Name

• Mailing or delivery address

• Email address

• Phone number

• Payment information (processed securely through third-party providers)

• Any information voluntarily provided through forms, inquiries, or customer support

1.2 Non-Personal Information

We may automatically collect certain non-identifying data when you visit our website, such as:

• Browser type

• Device type

• IP address

• Pages visited

• Time spent on the site

• Referral links

This information helps us improve our website and customer experience.

1.3 Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Analyze website traffic

• Store user preferences

• Improve functionality

You can disable cookies through your browser settings, but some site features may not work properly.

2. How We Use Your Information

We use collected information to:

• Process orders and payments

• Deliver products

• Respond to inquiries and provide customer support

• Improve our website, products, and services

• Send updates, promotions, or newsletters (you may opt out at any time)

• Comply with legal obligations

We do not sell personal information to third parties.

3. How We Share Your Information

We may share your information in the following ways:

3.1 Service Providers

With trusted third-party companies that help us operate our business, such as:

• Payment processors

• Shipping or delivery services

• Website hosting providers

• Email or marketing platforms

These third parties only receive information necessary to perform their services and are required to protect your data.

3.2 Legal Compliance

We may disclose information if required to:

• Comply with applicable laws

• Respond to legal requests or government authorities

• Protect our rights, safety, and property

4. Data Security

We use reasonable administrative, physical, and technical measures to protect your information.
However, no method of storage or transmission is 100% secure. By using our services, you acknowledge that risk.

5. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders

• Provide customer support

• Meet legal or business obligations

Afterward, information is securely deleted or anonymized.

6. Your Rights

Depending on your region, you may have the right to:

• Access your personal information

• Correct or update information

• Request deletion of your data

• Withdraw consent for marketing communications

• Request a copy of the information we hold

To exercise these rights, contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their content, privacy practices, or policies.
We encourage you to review the privacy policies of any external sites you visit.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under 18 years old.
If we discover that we have collected such information unintentionally, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will take effect upon posting to our website with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Stony Plain Worm Castings
Email: odelljohn9@gmail.com
Phone: 780-340-1103
Address: Stony Plain, AB
Website: www.stonywormcastings.com